Terms and Conditions (T&C) for Innairport Transfer

Scope and Conclusion of Contract

The services provided by Innairport Transfer are governed by the following Terms and Conditions (T&C), performance descriptions, and price lists. Deviations from these conditions will not apply, even if Innairport Transfer does not explicitly object to them. Deviations from these conditions require the express written confirmation from Innairport Transfer. A contract will only be considered valid upon confirmation by Innairport Transfer.

Scope of Services

The scope of services is exclusively determined by the written order confirmation from Innairport Transfer or by a subsidiary based on a written offer from Innairport Transfer. Information in brochures, performance catalogs, price lists, and similar documents is only binding if explicitly referred to. Transportation is carried out in accordance with the provisions of road traffic regulations and the Passenger Transport Act (PbefG). Passengers are obliged to follow instructions from Innairport Transfer or the chauffeur. In case of non-compliance or endangerment of traffic safety, Innairport Transfer has the right to exclude passengers from the transport. In such cases, the full fare, fixed price or kilometer price, and all additional services will be charged.

Airport Pick-up (Airport Transfer)

Changes to the agreed pick-up time must be promptly communicated to Innairport Transfer, regardless of the reason for the change. Damages resulting from delayed notification will be borne by the customer.

Prices

Prices include the statutory value-added tax. The binding prices are those on the day of booking confirmation. Prices not listed must be agreed upon in writing and are only valid for the agreed travel date and rental period. Additional times and distances will be calculated according to the applicable price list. Additional costs due to delays are the responsibility of the customer, unless the delays are caused by Innairport Transfer or the chauffeur. The transportation of normal luggage is included in the price; the transportation of bulky goods requires a separate agreement.

Payment Terms

Innairport Transfer may request a deposit of up to 100% of the total price before the journey or demand the presentation of an empty credit card for a valid credit card prior to accepting an order. Remaining payments are due within the deadlines specified in the invoice. Payments will be applied towards the settlement of the oldest outstanding claim. In case of payment default, Innairport Transfer will charge interest at a rate of 5 percentage points above the base interest rate.

Cancellation

Cancellations are effective if made in writing or confirmed in writing by Innairport Transfer. Cancellations without charges are possible up to 24 hours before the start of the journey. Innairport Transfer will charge a share of the base price as compensation:

50% up to 24 hours before the contractually agreed performance date 100% for later cancellations or no-shows.

Disclaimer of Liability

Innairport Transfer assumes no liability for time losses and economic consequences, such as delays due to traffic jams, vehicle breakdowns, or weather conditions. Innairport Transfer is not liable for damages caused by incorrect data transmission by the customer.

Applicable Law and Jurisdiction

For all legal relationships between Innairport Transfer and its customers, Austrian law exclusively applies. The place of jurisdiction and performance is Innsbruck.

Partial Invalidity

Should individual provisions of these T&C be invalid, the remaining provisions remain unaffected.

Customer Responsibilities and Liability

The customer is obliged to promptly inform Innairport Transfer of any changes to their name, billing address, legal form, and bank details. Likewise, it is the customer’s responsibility to provide the necessary information regarding passengers, time, and location of the service. Should the customer fail to notify promptly, they shall be liable for damages that could have been avoided through timely communication. The customer also undertakes, on behalf of the passengers, not to misuse the service of Innairport Transfer. This includes, in particular:

Avoiding impairment or disruption of the service

Not causing any damage

Not violating criminal laws

Not smoking in the vehicle

Not refusing to accept the fare.

In case of violations of these mentioned obligations, Innairport Transfer is entitled to take all necessary measures to terminate the misuse. In case of culpable infringement, the customer shall be liable for claims for damages against Innairport Transfer.

Liability

Innairport Transfer assumes no liability for time losses and their economic consequences. This includes delays caused by:

Traffic jams or road closures

Vehicle breakdowns or traffic accidents

Bad weather, etc.

Innairport Transfer is not liable for damages incurred by the customer or passengers due to incorrect data transmission by the customer.

Applicable Law and Jurisdiction

For all legal relationships between Innairport Transfer and the customer, Austrian law exclusively applies. The place of jurisdiction and performance is Innsbruck.

Partial Invalidity

If one or more of the above conditions should be ineffective, the remaining conditions remain unaffected.